Re-cover Hyperion Shared Services from error 21 (with screen shots)


Yesterday I managed to crash my Shared Services :). So thought of updating the blog with screen shots.


After a hard boot when you try to start OpenLDAP services, you’ll get the same error.

So solve it as discussed….run runRecoverCatastrophic.bat file.


I don’t have a backup so I just supplied a valid directory G:Hyperion and the OPEN_LDAPHOME directory. It’ll say that file not found, but it’ll still recover Shared Services.



Following post we’ll discuss about Shared Services backup and I’ll try to explain Shared Services from an LDAP perspective. (Just because we are loosing openLdap in 11.1.2)


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About Celvin Kattookaran

I’m an EPM Consultant, my primary focus is on Hyperion Planning and Essbase. Some of you from Hyperion Support team might recognize me or have seen my support articles, I was with the WebAnalysis Support Team. I'm an Independent Consultant with “Intekgrate Corporation” based out of Aurora office. I’m from God’s Own Country (Kerala, India), lived in all southern states of India, Istanbul and Johannesburg (and of course United States). I’m core gamer :) and an avid reader. I was awarded Oracle ACE Director for my contributions towards EPM community.

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